MySpecial.App

Grievance officer

Who to contact with a complaint, and how fast we act.

Version 2026-10

Draft — pending legal review. This text describes how the product works today and may change before launch.

Contact

  • Name: [TO BE APPOINTED]
  • Email: [TO BE APPOINTED]
  • Postal address: [TO BE APPOINTED]

What to send

Say what the complaint is about, give the address of the page, post or message, and tell us how to reach you. To report a creator, a post or a message you can also use the report option on the page itself.

How fast we act

  • Complaints about intimate images: acted on within 2 hours.
  • Orders of a court or a government authority: acted on within 3 hours.
  • Other grievances: closed within 7 days.

All policies